Shipping Rates

Ground Shipping

 

We offer two options for shipping: ground freight at a competitive flat rate per pallet via our third-party trucking partner, and Fedex Ground shipping for single bag orders of 60kg bags for $75.

Please note that we are not able to arrange shipment to Alaska or Hawaii. If you are located outside the contiguous 48 states and can arrange your own shipping from either of our warehouses, we will gladly release coffee to your preferred shipping company.

Warehouse Pickup

 

You can schedule a warehouse pickup and specify the pickup date and details in the comments box. After your order is finalized, you will receive an email with a delivery order, the warehouse address and pickup instructions.

Please select the warehouse pickup option if you are arranging your own shipping, and let us know the name of the trucking company in the comments.

Things to Note

 

You will receive tracking and delivery details from the shipping provider as soon as they are available.

 

  • The warehouse deadline for next day pickups/shipments is 2:00pm EST at Continental (NJ) and at 12:00 pm PST at The Annex (CA). Please note these are the warehouse deadlines for submitting all necessary paperwork; if you need your order to release the next day, we recommend placing your orders as early as possible in order to ensure we can make these cutoff times.

 

  • Orders cannot be split between two warehouses. If you need to order coffee from both Continental in New Jersey and The Annex in California, please create two separate orders: one for the coffee from each warehouse.  

 

  • If you are purchasing for the first time, there may be a slight delay processing your first as we add you to our system.

 

  • Although we use third-party shipping companies to deliver your coffee, if you encounter any issues with your shipment you can email CustomerService-OSC@olamnet.com for assistance.

Shipping Rates

 

Rates are per pallet required to ship your order. Each pallet holds up to 1,600 pounds, or approximately 10 to 12 bags depending on bag size. When ordering online, choose "Ground Shipping" during checkout and your order will auto update using the below rates. Please remember to add any accessorials you may need.

Rates to Canada

 

For shipping rates to Canada from The Annex (CA) and Continental (NJ), please refer to the rates below. If you do not see your province listed, please email CustomerService-OSC@olamnet.com with your location and the number of bags you would like to order for a quote.

 

Please note that a $60 customs fee will be added to all orders to Canada.

 

Accessorial Rates

We've also negotiated new accessorial rates. Accessorials are additional services that truckers may need to

provide to deliver coffee to your address. When shopping online, please select all that apply during checkout.



ACCESSORIAL DEFINITION RATE
Lift Gate Lift gates lower pallets from the truck. If you do not have a loading dock or a fork lift, your shipper will need to use a lift gate. $60
Inside Delivery Inside delivery mean the trucker will need to bring bags inside your building. $60
Residential Delivery Residential delivery is delivery to any address that is not zoned commercial. $60
Limited Access Limited access means regular sized 18 wheelers cannot reach your address. $60
Scheduled Appointment Scheduled appointment is a request to receive delivery during a two hour time window. $60