Shipping & Tracking

How do I track my shipment?

Whether ordering via FedEx or Ground Freight, track your coffee shipment using the provided tracking code..,

How do I pick up coffee myself?

You have the option of picking up your coffee at the warehouse

What if my coffee arrives damaged or underweight?

Millions of pounds of green coffee move across the face of the planet every day and it doesn’t always go as planned...

How does Olam help ship my coffee?

We work with third parties to fulfill ground shipping and have negotiated shipping rates for destinations in the contiguous United States. Please remember to add any necessary accessorials you may need...

Can you estimate when my coffee will arrive?

We’ve dug into the historical data to find average days in transit and average order cycle time for each state from the warehouses we use in New Jersey and California; however, please note these are pre-pandemic numbers and should be viewed as "best case" considering the current state of trucking.