How do I pick up green coffee from the warehouse?
You have the option of picking up your coffee at the warehouse
Continental Terminals warehouse is located at 200 Middlesex Avenue, Carteret, NJ 07008
- Point of Contact is Laura (510) 746-1100 x16
The Annex warehouse is located at 300 Mitchell Ave., Alameda CA 94501
- Point of Contact is Jackie (973) 578-2702 x204
Schedule a Warehouse Pickup
You can schedule a warehouse pickup. Specify the pickup date in the calendar and include details in the comments box.
Keep in Mind
Your coffee will be ready and available for pickup at the warehouse once your receive a delivery order (DO.). If you do not have a DO, your coffee will not be available and ready for pickup. If you did not receive a DO, please email CustomerService-OSC@olamnet.com. Sometimes DO emails end up in a spam/junk folder.
Typically, your coffee will be available for pickup 1-2 days after placing an order. On your pickup date your coffee will be available during the Will Call window only, as the warehouse requires the morning to locate and prepare your coffee.
- The Will Call window for Continental NJ is 3pm-5pm.
- The Will Call window for Annex CA is 1pm-3pm.
After the Will Call window on your initial pickup date, you will be able to pick up anytime during warehouse operating hours.