Shipping Rates

Ground Shipping

We offer two options for shipping: ground freight at a competitive flat rate per pallet via our third-party trucking partner, and FedEx Ground shipping for single bag orders of 60kg bags for $99.

Please note that we are not able to arrange shipment to Alaska or Hawaii. If you are located outside the contiguous 48 states and can arrange your own shipping from either of our warehouses, we will gladly release coffee to your preferred shipping company.

Warehouse Pickup

You can schedule a warehouse pickup and specify the pickup date and details in the comments box. After your order is finalized, you will receive an email with a delivery order, the warehouse address and pickup instructions.

Please select the warehouse pickup option if you are arranging your own shipping, and let us know the name of the trucking company in the comments.

Things to Note

You will receive tracking and delivery details from the shipping provider as soon as they are available.

  • The warehouse deadline for next day pickups/shipments is 2:00PM EST at Continental (NJ) and at 11:00AM PST at The Annex (CA). Please note these are the warehouse deadlines for submitting all necessary paperwork; if you need your order to release the next day, we recommend placing your orders as early as possible in order to ensure we can make these cutoff times.
  • Orders cannot be split between two warehouses. If you need to order coffee from both Continental in New Jersey and The Annex in California, please create two separate orders: one for the coffee from each warehouse.  
  • If you are purchasing for the first time, there may be a slight delay processing your first as we add you to our system.
  • Although we use third-party shipping companies to deliver your coffee, if you encounter any issues with your shipment you can email CustomerService-OSC@olamnet.com for assistance.

Shipping Rates

Rates are per pallet required to ship your order. Each pallet holds up to 1,600 pounds, or approximately 10 to 12 bags depending on bag size. When ordering online, choose "Ground Shipping" during checkout and your order will auto update using the below rates. Please remember to add any accessorials you may need.

ZONE DESTINATION STATES RATE PER PALLET FROM ANNEX RATE PER PALLET FROM CONTI
1 CA $180 $590
2 AZ $245 $470
3 ID,NV,OR,UT,WA $245 $435
4 CO,TX $375 $475
5 KS,NE,NM,OK,SD,WY $375 $395
6 MT,ND $430 $475
7 IA,MN,MO,IL,IN,KY,MI,WI $380 $225
8 AL,LA,MS $405 $280
9 AR,TN $405 $340
10 NY,NJ,CT,MA,RI,NH,VT,MD,OH,PA,VA,DE,WV $450 $290
11 GA,NC,SC $425 $285
12 ME $560 $315
13 FL $510 $505
  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    1

    CA

    $180

    $590

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    2

    AZ

    $245

    $470

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    3

    ID,NV,OR,UT,WA

    $245

    $435

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    4

    CO,TX

    $375

    $475

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    5

    KS,NE,NM,OK,SD,WY

    $375

    $395

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    6

    MT,ND

    $430

    $475

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    7

    IA,MN,MO

    $380

    $225

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    8

    IL,IN,KY,MI,WI

    $380

    $225

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    9

    AL,LA,MS

    $405

    $280

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    10

    AR,TN

    $405

    $340

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    11

    CT,MA,MD,NH,OH,PA,VA,VT

    $450

    $290

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    12

    NJ,NY,DE,RI,WV

    $450

    $290

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    13

    GA,NC

    $425

    $285

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    14

    SC

    $425

    $285

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    15

    ME

    $560

    $315

  • Zone

    DESTINATION STATES

    RATE PER PALLET FROM ANNEX

    RATE PER PALLET FROM CONTI

    16

    FL

    $510

    $505

Rates to Canada

Due to current shipping conditions, we are no longer able to offer flat pallet rates to Canada. After you place your order, we will reach out with the best available quote based on your delivery location and pallet weight. We are also happy to release to a carrier you work with, if you would prefer to arrange your own shipping. Please note any delivery requirements in the comments when ordering (see accessorial list below for reference).

Please note that a $60 customs fee will be added to all orders to Canada. If you have your own customs broker, please provide their contact information in the delivery comments when ordering.

Accessorial Rates

Accessorials are additional services that truckers may need to provide to deliver coffee to your address. When shopping online, please select all that apply during checkout.



ACCESSORIAL DEFINITION RATE
Lift Gate Lift gates lower pallets from the truck. For safety reasons, if you do not have a loading dock or a fork lift at your delivery location, our shipper requires the addition of this service. $60
Inside Delivery The trucker will bring the pallet inside your building. *This service temporarily unavailable due to COVID-19 restrictions* $60
Residential Delivery Delivery to any address that is not zoned commercial, i.e. all homes and residences. $60
Limited Access Limited access means full-sized 18-wheelers cannot easily access your location. Your order will be delivered using a shorter truck that is able to navigate the area. $60
Scheduled Appointment Scheduled appointment is a request to receive delivery during a specified two hour time window. Notification service is complimentary upon request; the trucker will call 30-60 minutes before arrival. You may also specify the operating hours of your business in the comments section of your order. $60
ACCESSORIAL Lift Gate DEFINITION Lift gates lower pallets from the truck. For safety reasons, if you do not have a loading dock or a fork lift at your delivery location, our shipper requires the addition of this service. RATE $60
ACCESSORIAL Inside Delivery DEFINITION The trucker will bring the pallet inside your building. *This service temporarily unavailable due to COVID-19 restrictions* RATE $60
ACCESSORIAL Residential Delivery DEFINITION Delivery to any address that is not zoned commercial, i.e. all homes and residences. RATE $60
ACCESSORIAL Limited Access DEFINITION Limited access means full-sized 18-wheelers cannot easily access your location. Your order will be delivered using a shorter truck that is able to navigate the area. RATE $60
ACCESSORIAL Scheduled Delivery DEFINITION Scheduled appointment is a request to receive delivery during a specified two hour time window. Notification service is complimentary upon request; the trucker will call 30-60 minutes before arrival. You may also specify the operating hours of your business in the comments section of your order. RATE $60

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Ground Shipping

We offer two options for shipping: ground freight at a competitive flat rate per pallet via our third-party trucking partner, and Fedex Ground shipping for single bag orders of 60kg bags (or less) for $160. Orders from Houston TX are not eligible for Fedex shipping.

Please note that we are not able to arrange shipment to Alaska, Hawaii, or any US territories. If you are located outside the contiguous 48 states and can arrange your own shipping from either of our warehouses, we will gladly release coffee to your preferred shipping company.

Warehouse Pickup

You can schedule a warehouse pickup and specify the pickup date and details in the comments box. After your order is finalized, you will receive an email with a delivery order, the warehouse address and pickup instructions.

Please select the warehouse pickup option if you are arranging your own shipping, and let us know the name of the trucking company in the comments.

Shipping Rates - California & New Jersey

Our warehouse partner in California is The Annex in Alameda. Address: 300 Mitchell Ave, Alameda, CA 94501.

Our warehouse partner in New Jersey is Continental Terminals in Carteret. Address: 200 Middlesex Ave, Carteret, NJ 07008.

Rates are per pallet required to ship your order. Each pallet holds up to 1,600 pounds, or approximately 10 to 12 bags depending on bag size. When ordering online, choose "Ground Shipping" during checkout and your order will auto update using the below rates. Please remember to add any accessorials you may need.

ZONE DESTINATION STATES RATE PER PALLET FROM ANNEX RATE PER PALLET FROM CONTI
1 CA $186 $597
2 AZ $256 $478
3 ID, NV, OR, UT, WA $256 $441
4 CO, TX $382 $489
5 KS, NE, NM, OK, SD, WY $382 $401
6 MT, ND $441 $480
7 IA, MN, MO, IL, IN, KY, MI, WI $388 $236
8 AL, LA, MS $414 $290
9 AR, TN $414 $348
10 NY, NJ, CT, MA, RI, NH, VT, MD, OH, PA, VA, DE, WV $460 $299
11 GA, NC, SC $435 $296
12 ME $567 $322
13 FL $520 $514

Shipping Rates - TEXAS

Our warehouse partner in Texas is Dupuy Storage in Houston. Address: 7703 Cannon Street, Houston, TX 77021

Rates are per pallet required to ship your order. Each pallet holds up to 1,600 pounds, or approximately 10 to 12 bags depending on bag size. When ordering online, choose "Ground Shipping" during checkout and your order will auto update using the below rates. Please remember to add any accessorials you may need.

ZONE DESTINATION STATES RATE PER PALLET FROM DUPUY
1 CA $382
2 AZ, NM, NV, UT $355
3 ID, OR, WA $533
4 CO, MT, ND, SD, WY $432
5 KS, NE, OK, TX $213
6 IA, IL, IN, MI, MN, WI $345
7 AR, KY, MO, TN $258
8 AL, GA, LA, MS, NC, SC $223
9 DE, NJ, NY $374
10 DC, MD, OH, PA, VA, WV $324
11 CT, MA, ME, NH, RI, VT $420
12 FL $339

Rates to Canada

Due to current shipping conditions, we are no longer able to offer flat pallet rates to Canada. If you are located in Canada, you are welcome to place your order via the website, and we will follow up with a quote from our shipping broker (you will not be charged until your shipping quote is approved). You are also welcome to arrange your own shipping -- just let us know in the delivery comments which carrier and customs broker you will be using.

Please note that a $60 customs fee will be added to all orders to Canada.

Accessorial Rates

Accessorials are additional services that truckers may need to provide to deliver coffee to your address. When shopping online, please select all that apply during checkout.



ACCESSORIAL DEFINITION RATE
Lift Gate Lift gates lower pallets from the truck. For safety reasons, if you do not have a loading dock or a fork lift at your delivery location, our shipper requires the addition of this service. $75
Residential Delivery Delivery to any address that is not zoned commercial, i.e. all homes and residences. $65
Limited Access Limited access means full-sized 18-wheelers cannot easily access your location. Your order will be delivered using a shorter truck that is able to navigate the area. $65
Scheduled Appointment Scheduled appointment is a request to receive delivery during a specified two hour time window. You may also specify the operating hours of your business in the comments section of your order, for no additional charge. $15
ACCESSORIAL Lift Gate DEFINITION Lift gates lower pallets from the truck. For safety reasons, if you do not have a loading dock or a fork lift at your delivery location, our shipper requires the addition of this service. RATE $75
ACCESSORIAL Residential Delivery DEFINITION Delivery to any address that is not zoned commercial, i.e. all homes and residences. RATE $65
ACCESSORIAL Limited Access DEFINITION Limited access means full-sized 18-wheelers cannot easily access your location. Your order will be delivered using a shorter truck that is able to navigate the area. RATE $65
ACCESSORIAL Scheduled Delivery DEFINITION Scheduled appointment is a request to receive delivery during a specified two hour time window. You may also specify the operating hours of your business in the comments section of your order, for no additional charge. RATE $15

Please Note

You will receive tracking and delivery details by email as soon as they are available. Generally, online orders are released within one business day, and tracking is available after your shipment has been picked up.

An email with the PRO number will be sent to your email address once your order is in transit. If you haven’t received tracking within 3 business days after your coffee was released, please send an email to Outbound@covoya.com and we will provide you with an update.

    The warehouse deadline for next day pickups/shipments is 2:00pm EST at Continental (NJ) and at 11:00 am PST at The Annex (CA). Please note these are the warehouse deadlines for submitting all necessary paperwork; if you need your order to release the next day, we recommend placing your orders as early as possible in order to ensure we can make these cutoff times.
    If you are purchasing for the first time, there may be a slight delay in releasing as we add you to our system.
    Although we use third-party shipping companies to deliver your coffee, if you encounter any issues with your shipment you can email CustomerService@covoya.com for assistance.

What's next?

SHOP NOW